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FAQ

 

Where are Smitn Bebe products from?

All products are designed and sourced from South Korea and introduced to Vancouver, Canada.

Will it shrink after wash?

Smitn Bebe products are all pre-washed so there will be minimal shrinkage. Please follow the care label instructions.

Do I have to pay duties and taxes on my purchases?

Only for purchases outside of Canada, may be required to pay duties and taxes.  Please check with your customs.

What are my payment options?

We accept all major credit cards, paypal, apple pay,and google pay.

How does your sizing work?

Please refer to our size chart. For any additional questions, feel free to contact us at hello@smitnbebe.com.

 

Shipping Information
We ship to Canada, USA and International. Please allow 2-3 business days for all orders to be processed and shipped.

Delivery options:
- Free shipping available within Canada and to USA via Canada Post for orders over $75 (Canada) $100 (USA).
- $15 flat rate shipping within Canada via Canada Post for orders under $75.
- $18 flat rate shipping within USA via Canada Post for order under $100.
 
Pick up option:  
- Free Shipping for local customers at our pick up location - # 310 - 1650 W 2nd Ave, Vancouver, BC V6J 1H4. Business hours are weekdays 9:30 am - 4:30 pm.
 
International Shipping:
- Free Shipping available for international orders over $300.
 

 

Returns and Exchanges

Canadian Shoppers: 
Free returns on regular priced items purchased within 14 days of delivery for Canadian customers, send an e-mail to hello@smitnbebe.com  and we will provide a return shipping label. Sale items are final sales.

International Shoppers (including USA): 
We are sorry, we do not accept returns or exchanges, please
email hello@smitnbebe.com and we will try our best to make it right.
 
Email us at hello@smitnbebe.com if you have any questions and are more than happy to help.
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