Frequently asked questions
- What is Instalments by Afterpay?
Instalments by Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.
- How do I use Instalments by Afterpay?
Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Instalments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, and returning customers simply log in to make their purchase. It’s that easy!
Please note that all items in your shopping bag must be eligible for Instalments by Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.
- Where can I use Instalments by Afterpay?
Instalments by Afterpay can only be applied to purchases made on smitnbebe.com website.
- Can I use Instalments by Afterpay if I’m an international customer?
Afterpay is only offered to our customers who have a Canada billing address, Canada shipping address, a Canada Visa or Mastercard (credit or debit card), and a Canada mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.
- How does the payment schedule work?
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
- Where can I find common questions about payments?
Check out the Afterpay Payments FAQ
- Where can I find out more about Afterpay?
If you have any questions about your Afterpay account, please contact Afterpay directly via Afterpay's web form.